Anuntul acesta nu mai este activ - gaseste anunturi asemanatoare in Call center - Suport clienti în Bucuresti.

Specialist Suport Clienti OLX

Bucuresti, judet Bucuresti, Sectorul 1 Adaugat La 11:54, 9 mai 2017, Numar anunt: 125713225

Cerinte:
Un an experienta intr-un mediu organizational, de preferinta in roluri de support
Foarte bune aptitudini de comunicare verbala si in scris
Proactivitate, ambitie, flexibilitate si perseverenta
Preferinta spre munca in echipa
Dorinta de a invata si de a creste

Responsabilitati:
Ofera sprijin utilizatorilor OLX in ceea ce priveste probleme semnalate, intrebari sau solicitari;
Determina cauza problemei, alege cea mai buna solutie de rezolvare si explica alegerea facuta;
Urmareste rezolvarea cu succes a solicitarilor;
Identifica trenduri in feedbackul primit de la utilizatori in activitatea zilnica;
Investigheaza problemele intampinate de utilizatori;
Gestioneaza cazurile semnalate prin chat, email sau telefon

The OLX Group is a network of leading classifieds platforms in 40 markets, including the brands OLX, Storia, Autovit Avito, letgo and dubizzle.
The OLX Group connects local people to buy, sell or exchange used goods and services by making it fast and easy for anyone to post a listing through their mobile phone or on the web. Hundreds of millions of people in local markets around the world generate more than 1.7 billion monthly visits, 35 billion monthly page views and 54 million listings every month on the OLX Group's online marketplaces.
Our 3000+ committed employees are making a difference from our 25 offices across the globe.

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