Adecco Permanent Placement is recruiting, on behalf of its client, an important worldwide company in the field of multinational networks, telecommunication equipment and services, a Sales Consultant (for retail store).
- Have a strong passion for learning about the company's technology and products;
- Strong approachability, listening skill and customer service skill, have the capacity to provide world-class customer experience to people;
- Passionate about technologies, understand the changes of competitors and introduce the advantage of the company's products accurately;
- Have strong storytelling skill;
- Be flexible with working time;
- Fluent in English is a plus;
- Sales experience in IT&C/ Consumer electronic products is a plus.
- Approach each visitor inside the shop and engage in conversation; discover customer’s needs and provide customized solutions;
- Steer the customers into the company's ecosystem and provide a trustworthy support to their questions;
- Provide customers a high-class learning and purchasing experience;
- Be up to date on the latest novelties in telecom/ consumer electronics industry (including key competitors’ technologies), use your knowledge to help customer explore how the compnay's products meet their needs and change their daily life;
- Be prepared to inform customers about prices, special offers , but also additional services (payment methods, service etc);
- Help customers to setup their new product and guide them with some useful tips and tricks;
- Provide basic troubleshooting advice and solve the basic use questions of customers;
- Keep the store visual as a high standard at any time: keep the display according to HW merchandising guideline, provide suggestions on how to improve the store’s image and product presentation;
- Provide suggestions to store manager/ department manager: how to attract traffic to shop, what kind of models are frequently requested by customers, stock replenishment needs, report immediately out of stock situations;
- Coordinate with store manager & store’s sales staff to achieve store goals as a team.